Our Visitor Centre is accessible via a ramp. The museum, shop, café, toilets and main part of the tour are on the ground floor. Floors in the Visitor Centre are smooth but slightly uneven when we enter the working mill areas. We have a lift to transfer people from the ground floor to the pulper floor and happily put out extra chairs for those that need a rest along the way. We are an old Victorian Mill, so modifications are not possible everywhere. For those visitors not able to use the final staircase, we can arrange an extra pair of hands to take those visitors on the flat, round to Fourdrinier No 2 externally. Many choose to stay at the top of the stairs as they can see and hear the tour guide from that vantage point. We just need to know in advance.
The site has toilet facilities, including a separate disabled toilet at each end of the site.
Catering for all, we have a drop down baby changing facility in our visitor centre disabled toilet.